About the Company
Davidson is working with a federal government department who are seeking an experienced Business Analyst with a financial background.
About the Role
This position operates within the Financial Services Division and specifically will support the Trust work unit within the Customer Finance team. The scope of the role may be extended to include other functions within the Customer Finance team.
You will be responsible for reviewing current processes and report back on how they can improve their reporting and processes. This is a large portfolio of works.
- Demonstrated understanding and capability in the development and documentation of business processes, including process mapping and procedural writing as well as being proficient with Visio.
- Lead the design, establishment, and implementation of performance reporting, including identification of appropriate metrics, setting up of reports, dashboards and reporting systems namely within the Trust work unit.
- Uplift existing reporting processes which will allow managers, the Director and the Chief Finance Officer to make more timely and informed decisions, allowing proper escalations.
- Develop, implement, monitor and report on systems, policies, practices and procedures associated with the day to day running of the Customer Finance operations to management, to improve efficiency and effectiveness and to assist with the delivery of services to customers.
- Undertake process walk-throughs to understand current practices, enhance productivity, streamline operations and find inefficiencies in existing processes.
- Ability to visualise workflows and processes to create clear and concise visual representations of complex processes to others.
- Review the existing service delivery (through existing Service Level Agreements (if any)) and look to refine or create new Service Level Agreements to manage and monitor performance outcomes.
- Provide high level subject matter expertise and recommendations regarding complex products, services, and measures to reduce operational reporting of task numbers.
- Collaborate with all Customer Finance teams to unify and automate disparate reporting across the division.
- Review systems and processes ensuring internal control and operational risk environment is sound.
About you
- Demonstrated experience in a BA role within financial management.
- Experience working within Public Sector and Commercial will be highly regarded.
- Experience with systems like SIMS & VISIO or similar will be an advantage.
- Must have strong stakeholder engagement skills.
The Benefits
- $85.31 to $91.38 hour + Super (Agency Contractor – PAYG)
- Contract up to June 2025, possible extension
- Brisbane, CBD
- Flexible Working – Hybrid
How to Apply
Please apply by uploading your current resume in Microsoft Word format only (.doc or .docx).
If you would like to have a confidential discussion, please contact Alana Hunter ( alana.hunter@davidsonwp.com ) and Natalee Thorpe ( Natalee.Thorpe@davidsonwp.com ), quoting reference JN -022025-39519.
Otherwise, please APPLY ONLINE !
